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Our Mission Statement

Perfection is an unrealistic expectation, and an unattainable goal.

 Excellence however, is created by design.

World-class transformational excellence is setting the standard for

being the absolute best of the best!

 The bar is always being raised...

The standard of excellence today, most typically will NOT

be the standard tomorrow.

 

Your most important question ...

"Is your organization keeping up OR are you being slowly replaced?"

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A Dynamic Power Couple

 

Brian & Rachel get results ...

 

they don't sugar coat anything,

 

they tell it like they see it!

World-Class Excellence

Brian & Rachel achieve measurable world-class outcomes and results,

by driving financial performance...

resulting in closing millions of dollars of new and repeat business, and

directly impacting top-line revenue and bottom-line profitability!

Proven Track Record of Success

Brian & Rachel have an exceptional combined track record including

delivering over 1,000 presentations and

consulting Fortune 500 leaders in Africa, Asia, Europe,

North/Central & South America, as experts on proven

real-world methodologies and processes that are specifically designed

for Healthcare & Medical professionals,

and executive leadership teams that are intent on taking

their organizations to the next level.

Professional Experience

With over 30 years of professional healthcare & medical experience, Brian & Rachel will assistyou in clearing anything that is most definitely holding you and your organization back from being the absolute bestof the best.

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The Ritz-Carlton Leadership Center

Additionally, Brian is the former

Senior Corporate Healthcare Advisor & Senior Corporate Director,

The Ritz-Carlton Leadership Center

During his 11 years with The Ritz-Carlton Company, Brian traveled

extensively both domestically and internationally,

consulting Fortune 500 Board of Directors, advising C-Suite leaders and

executives, delivering keynote speeches and conducting workshops for over 30,000+ professionals of every job description and title imaginable...

resulting in closing millions of dollars of new and repeat

business directly impacting top-line revenue and

bottom-line profitability!

  • Top-line ... Revenue
  • Values Centered Culture: Mission & Vision
  • Sustainable Culture Transformation
  • Proven Best Practice Methodologies
  • World-Class Service Excellence
  • Fully Engaged Leadership
  • Organizational Communication Alignment
  • Mistakes and Rework Reduction Process
  • Empowered Employee Engagement
  • Survey Data Strategic Analysis
  • Bottom-line ... Profitability
  • Outcome Driven Psychological Ownership
  • Personal Responsibility & Accountability
  • Performance Based Team Culture
  • Exceeding Customer Service Expectations
  • Customer Recognition & Brand Loyalty
  • Alignment of Key Success Business Factors
  • Anticipatory Problem Resolution
  • Total Quality Process Management
  • Employee Selection, Training & Retention
  • Associations
  • Automotive
  • Banking
  • Beauty & Spas
  • Casinos
  • Commercial Airlines
  • Credit Unions
  • Fitness & Golf
  • Government
  • Healthcare
  • Hotels & Resorts
  • Insurance
  • Law Enforcement
  • Medical & Dental
  • Pharmaceutical
  • Private Aviation
  • Professional Sports
  • Real Estate
  • Restaurants
  • Telecom
  • Wealth Management
  • Africa
  • Asia
  • Australia
  • Europe
  • Hong Kong
  • India
  • New Zealand
  • North America
  • Singapore
  • South Africa
  • South America
  • United Arab Emirates

World-Class Excellence

We're looking forward to speaking with you.